Crowdicity User Terms
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These Terms and Who We Are
- These terms (“Terms”) create an agreement between you and us which
covers your use of the Crowdicity website at www.Crowdicity.com and the platform which
powers the Crowdicity offering (together the "Site") as
well as the ‘Communities’ you may visit or participate in through it. These
Terms can be printed for future reference.
- We also
have a Privacy Policy which contains information about how your personal
information may be used and for what purposes. You can find that
here.
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Sometimes,
the owners of individual Communities (“Community Owner”)
will include their own terms or privacy policy that apply to your use of
that specific Community and in addition to these Terms (we call these
“Community Specific User Terms” and “Community
Specific Privacy Policy”). This creates a separate agreement
between you and the Community Owner. We are not a party to any such
agreements and any questions should be raised with the Community Owner.
- References
to "us"/"we"/"our" in
these Terms means Medallia, Inc., 575 Market Street, Suite 1850, San Francisco, CA 94105.
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Accessing Communities
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You will
need to register for a 'Crowdicity Member Account' to participate in any
Communities.
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Some of the
Communities are “closed” or “private” Communities for access only by those
who are invited by the Community Owner. To access these Communities you
must click on the link in the invitation the Community Owner has sent to
you. You will still need to register an account to use the Site generally
if you have not already done so. You can, of course, request access to a
“closed” or “private” Community, but access will only be granted at the
complete discretion of the Community Owner.
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You must
treat all log-ons, usernames and passwords as information as confidential
and you must not disclose them to any third party.
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We may
invite you to participate in other Communities which we think may be of
interest. You can always choose whether or not you actually want to
participate.
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Using Crowdicity
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In each
Community, you can post a new idea (feedback, suggestion etc) or a comment
to an existing idea. You can also vote in polls that are held. In some
cases you can also add images and document files to support your
contribution.
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Your
username, photo (if you have uploaded one) and other personal information
that you have provided for publication with your profile will appear as
part of your contribution when published in a Community.
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Please be
responsible and 'play nice' when you use the Site and Communities. In
particular:
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remember you are responsible for your participation in any Community
including any content which you choose to post or share in a Community.
Don’t post content which is unlawful, may cause offence or where you don’t
have the rights to do so;
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don’t introduce viruses, trojans, worms, logic bombs or other material
which is malicious or technologically harmful;
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be
aware that you don’t have the right to take content or ideas posted by
other people and to use them for your own purposes or to give them to other
persons. Where you are using a private Community, the Community Owner
expects that you will treat all content and information which you see in it
as confidential. Please be aware that you may also be bound by
confidentiality obligations owed to the Community Owner based on contracts
you have in place with the Community Owner such as, for example, under a
contract of employment or contract for services; and
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note that many Communities are not moderated (although some Community
Owners choose to do so) and rely on contributions from users. We are not
responsible for inappropriate or unlawful content which may appear you
should treat content with common sense caution.
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We, or the
relevant Community Owner, have the right to promptly remove, edit or to
disable access to, any contribution which is deemed to be potentially
unlawful, in breach of any third party rights or in breach of these
Terms.
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Intellectual Property Rights
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When you
post ideas or content to a Community, unless you enter into Community
Specific User Terms for a specific Community which state otherwise:
- you
still own your contribution and have the right to use it for other
purposes; but
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you give us a free of charge right to use that contribution forever
in order to provide our services; and
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you
also give the Community Owner a free of charge right to use that
contribution forever for their own purposes.
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Sometimes,
however (for example if the Community Owner is your employer), the
Community Owner will require you to accept Community Specific User Terms
for their Community which instead of the position described under 4.1.1 and
4.1.3, provide that all intellectual property rights in your contributions
are assigned to the Community Owner and that you can’t use
them for any other purpose. Make sure you read any Community Specific User
Terms carefully therefore to understand what rights you have and are
giving.
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All
intellectual property rights in the Site (as opposed to the content and
ideas you contribute in Communities, which is explained above) are owned by
us and you can’t use the Site, our intellectual property and branding for
any purpose other than to receive the services that we provide.
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Term and Termination
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Some
Communities will only be available for a limited amount of time or may be
removed or amended by the relevant Community Owner at any time. You can
stop using the Site and Communities whenever you want.
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If we, or a
Community Owner, believe that you may have breached these Terms we may at
our discretion take such action as we, or the Community Owner, deem
appropriate including:
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immediate, temporary or permanent withdrawal of your right to use the Site
or specific Communities;
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immediate, temporary or permanent removal of any contribution you have
already make to the Communities;
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issue of a warning to you; or
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disclosure of such information to law enforcement authorities as we
reasonably feel is necessary or as required by law.
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Responsibility and Liability
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Nothing in
these Terms shall exclude or limit our liability for death or personal
injury caused by negligence or for fraudulent misrepresentation. You have
certain legal rights. These include that we will provide the service with
reasonable skill and care and within a reasonable time. You have certain
legal remedies if we breach any of these rights. Nothing in these Terms is
intended to affect these legal rights or other rights to which you may also
be entitled.
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We are not
responsible for losses not caused by our breach, indirect losses, or a
failure to provide the Site and Communities due to any cause beyond its
reasonable control which prevents us from fulfilling our obligations
including but not limited to fire, storm, riot, civil disturbance, war,
nuclear accident, terrorist activity and acts of God. We will use
reasonable efforts to make the Site and Communities available at all times.
However access and network availability may be affected by factors outside
our reasonable control.
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If we do
breach these terms we shall only be liable for losses which are a
reasonably foreseeable consequence of such a breach. Losses are foreseeable
where they could be contemplated by you and us at the time of entering this
agreement.
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Our total
liability to you shall in no circumstances exceed £100.
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We may also
provide links on our Site or in Communities to the websites of other
companies (such as the Community Owner), whether affiliated with us or not.
We don’t endorse them and are not responsible for their contents.
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Complaints and Law
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You can
complain about any contribution posted to a Community by following the
relevant icons or prompts next to the ideas and comments in the relevant
Community.
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You can
write to us at help@crowdicity.com.
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If you are
in the EU and we are unable to resolve any disputes, you may have certain
rights to refer disputes to the EU’s Online Dispute Resolution platform at
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
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The English
courts will have non-exclusive jurisdiction over any claim arising from, or
related to, these Terms. These Terms are governed by English law, and any
agreement pursuant to them, shall be in the English language.